Before week 1
Review the product and support pages
Start by reviewing the science, the pen format, the FAQ, and the disclaimer so the product story, storage, and support routes are clear before checkout.
Timeline
A 12-week customer brief built like a protocol sheet.
This page is not a biological repair timeline. It is a customer-facing brief that explains how the 12-week kit fits into a consistent routine from the first week through kit completion and optional reordering.
Weeks 1 to 4
Set the once-weekly rhythm
Use the early weeks to establish a clean routine with the preloaded pen, disposable tip replacement, refrigerated storage, and support route close at hand.
Weeks 5 to 8
Keep the routine consistent
The middle of the kit is about consistency, not hype. The customer story here is simply that a clear once-weekly format is easier to keep than a cluttered multi-step setup.
Weeks 9 to 12
Finish the kit cleanly
Close out the 12-week cycle with the remaining administrations, storage guidance, and support information still visible if questions arise.
After week 12
Decide whether to reorder
Adults who prefer the format can return to shop for another kit, but the site frames reordering as a repeat-purchase choice rather than a medical maintenance requirement.